Contact information

We are happy to help with any question about your order, our products or your pet's new favourite toy.

Email: support@tailshire.uk

We usually reply within 48 hours on working days (Monday to Friday).

For returns, please email us first and we will send you the correct return details (see our Returns & Refunds policy).

When you contact us about an order, please include your order number (for example #1001). This helps us answer you faster.